Question 1

Video Tutorial: Create Your First Graphic with Kickly

Accepted Answer

In this quick tutorial, we'll walk you through the basics of creating with Kickly, so that you can be up and running in less than 90 seconds. Learn how to customize the templates by adding your own images and text, as well as how to export your final designs.

${youtube}Tutorial: Create Your First Graphic with Kickly

Question 2

Reset Kickly on your preferred browser

Accepted Answer

If you encounter any issues with loading, such as a blank screen or if certain features aren't functioning properly, a website reset may be necessary. Please select your browser from the options below, and follow the instructions provided.

Chrome - Desktop
Chrome - Android
Safari - MacOS
Safari - iOS
Microsoft Edge
Firefox

|| Please note that resetting the app will result in you being logged out of any active Kickly accounts. Therefore, it's essential to ensure that you have your login information on hand to sign back in once the resetting process is complete.

Google Chrome - Desktop

Copy the following link into the navigation bar: chrome://settings/content/all?searchSubpage=kickly.net then press Enter.
Locate the 'kickly.net' entry and click the Remove button on the right to clear all data associated with it.
Once you've completed the above steps, all locally cached data related to Kickly will be reset. You can then log in and continue with your progress.

Google Chrome - Android

Open Chrome on your Android device.
Tap the Menu icon (at the upper-right corner of the screen) > then open Settings.
Scroll down to find the Content Settings and then **We

Question 3

How to change colors in a template?

Accepted Answer

Changing colors in the free plan

Editing colors in the free plan is only possible through color schemes. Each template has a color scheme consisting of up to 6 colors, each linked with specific elements from that template — backgrounds, shapes, texts, etc.

Open the template you want to edit.
Locate the color palette in the bottom right corner of each template.
You can enter a specific color code or choose a color manually from the palette.

Advanced color editing (available in paid plans)

The Kickly Pro plans unlock more advanced color-scheme editing features, including the ability to add new colors and remove existing ones, unlink a specific element from a color scheme, and more.

Add a new color to the palette

Locate the palette at the bottom-right of your screen.
Click the "+" option.
You've added a new color to the palette.
Check out the next section to learn how to link specific texts or vectors to this color.

Assign a new color to a text layer or vector

By default, texts and vectors in a template are assigned specific colors from the palette. There can be multiple layers attached to a single color, so if the color is changed, every layer attached to it will receive that change.

Fol

Question 4

How do I add my own photos in an existing design?

Accepted Answer

Option 1. Add your own photo by replacing an existing image

When using a Kickly free account, we recommend that you add your own photos by replacing existing images in a template. This will ensure that the layout of your template remains intact, and that photo settings are preserved. To do so, follow these steps:

Open a template from the left hand side. Make sure the template doesn’t have a “Pro” badge in the top right corner.
Once the template is open, simply click the image or the logo you want to replace.
A sidebar will appear on the left. Hit Replace.

Upload an image from your computer or choose one from the most recent uploads.
Voilà! The new image will appear over the previous one while maintaining its properties.

Option 2. Duplicate existing layers, then add photos (on desktop only)

You can add additional images to a template by duplicating existing image layers, then adding your new images to those new layers:

Click on an image or a logo on a template.
On the left sidebar, click Duplicate.
A copy of the image will appear on top of all layers. From that point, you can replace the existing photo by following steps from option 1.

Question 5

Troubleshoot: Templates or dashboard will not load

Accepted Answer

In case something doesn't work or if you are experiencing loading issues, try the following solutions in the listed order:

Step 1. Perform a hard refresh

From your Kickly browser tab in Chrome, Edge or Firefox, you can do a hard refresh by holding the ⌘ Cmd and ⇧ Shift and then pressing R (on Mac). If on a Windows device, the shortcut to hard refresh a page is CTRL + F5.

In Safari hit ⌥ + Cmd + E then click the refresh button on the address bar or press Cmd + R.

Perform this action several times in a row to exclude the possibility of bad cached data.

Step 2. Log out then log in back

Log out by finding the **Log out **option in the left menu, bottom part of the screen. Then you can log in back by entering your email address and password or by using Google or Facebook authentication.

How to log out from Kickly

Step 3. Open Kickly in the Incognito (private) mode and/or in a different browser

If logging out and then logging in again did not resolve the problem, try accessing Kickly using the private browsing mode to exclude the possibility of browser extensions blocking the platform. Find instructions on how to open an Incognito browser tab in a few commonly used browsers:

Google Chrome The easiest way to open an Incognito window is with the keyboard shortcut combination Ctrl-Shift-N (Windows) or Command-Shift-N (macOS). Another way is to click on the menu

Question 6

Can I use Kickly on a smartphone?

Accepted Answer

We're working hard to release the Kickly mobile app on iOS and Android devices. Up until then, Kickly can be accessed through a mobile browser installed on a smartphone, whether it's Safari, Google Chrome or any other.

To test it out, open your browser on smartphone and type app.kickly.net. It is important to remember that some features from the desktop version might be limited on mobile.

|| Additionally, you can get on the waiting list to be the first to try the mobile app.

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